The app has a public Support page with the current support instructions. When you write in, include the request id shown with any error message — it lets the team find exactly what happened.
Limits and conditions
- Never share your password or PIN with anyone, including support.
Related articles
I forgot my password. What do I do?
Use “Forgot password” on the sign-in page; a single-use reset link is emailed to you. An admin can also reset a staff password from Users.
My invitation code does not work
Codes are single-use and expire after 24–168 hours; ask the admin to create a new invitation.
You will continue in the Zaxore app to create your account and set up your business.