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  2. Customers & loyalty
Live

Customer loyalty software built into the POS: Know your regulars, and give them a reason to come back.

Find a member at the register by card, phone, email or code, and the sale goes on their history. Points are earned on the items after discounts and before tax, at the rate you set, and the customer chooses when to spend them — at the counter or online. Tiers, expiry with reminders and a reward catalogue are built in, and each customer keeps a profile with credit and statements. Loyalty is part of the Growth and Business plans.

What you can do

  • Customer profiles, purchase history, credit and statementsLive
  • Earning and redeeming as two separate choices: a member always earns; redemption of points or a reward is opened only on purpose, at the register or onlineLive
  • Points are earned on the sale’s items after every discount (including points redeemed on it) and before tax, at the rate the business sets — 1 point per 1.00 unless changed — rounded down; excluded products never earnLive
  • Find a member at the register by card, phone, email or code; reward catalogue with imagesLive
  • Online: points estimate at checkout, and optional redemption for customers signed in to My ZaxoreLive
  • Member wallet page and loyalty insightsLive
  • Loyalty tiers with an earning multiplier, and points expiry with remindersLive
Try it as a customerOrder from a branch, then see the points and rewards in the loyalty account — sample data.Open the demo

In the app

Screens captured from the Zaxore app on sample data; names that belong to real businesses are hidden.

Zaxore customer list for Lantern Street Coffee: five sample members with sample.example e-mail addresses, 555 phone numbers, a balance of 0.00 and their loyalty points, from 14 to 82, each with Profile and Points history.
Customers and pointsLiveThe people who buy from you, with their purchase history and loyalty points. Segments such as New, Returning or Reward available are fixed rules over your own sales.
Source and capture details
Source
The app run locally, synthetic sample data
App release
92c0c3a
Captured
2026-10-16
Edits
Navigation sidebar cropped out. Nothing hidden or retouched.
Customers and points

Who uses it

Cashiers look up members at checkout; managers run the programme; owners read the insights.

How it connects

A sale with a customer attached updates their history, balance and points at the same moment.

From the help center

Guides

You will continue in the Zaxore app to create your account and set up your business.